They Have Improved Our Business Processes in Ways That We May Never Have Thought of on Our Own.

Before we implemented Adagio by Softrak, we had been using an older version of Sage Accpac. Our frustrations occurred on a regular basis with system errors, requiring time consuming database integrity checks. As our volume increased, so did the errors. View the Case Study.

The use of Adagio reports and grid views provides us useful information in all departments that ultimately saves time and therefore money. Instead of printing off each order and manually keying them in, the website developers and Stief Group were able to automate the process and flow from our website directly to Adagio.

In addition, we now print all our invoice copies and statements to PDF [using Print Boss]. That saves the cost of nearly 100,000 pre-printed forms annually, the labor to print them and the space to store them. Not only does it help us to decrease our expenses but the noise from the dot matrix printer we used was highly distracting.

Softrak and the Stief Group have provided excellent support, customer service and good value. They have held our hands from the beginning and continue to respond to our requests professionally and timely. Our implementation and the resulting improvements from Adagio have exceeded our expectations, but we could not have done it without the Stief Group. We know with Stief Group that our questions get answered. The recommendations they’ve made and showing us the powerful features in Adagio have improved our business processes in ways that we may never have thought of on our own.

Shana Rowlette, Mann Lake

Remote Support